How do I exchange my items?

If the items you bought from Kids Foot Locker didn’t meet your expectations, then you can exchange them.

1. If you paid with credit/debit card or gift card, you may return your item to a store for an exchange. To find a store near you, please click here. If you paid with Klarna, the return must be done through the mail, not in a store. See below for more information.   
2. To return to our Distribution Center for refund or exchange click here.

Here's what you need to know for store/mail returns and exchanges:

• You have up to 45 days from the date you received your items to complete the return.
• The items must be in new condition and repackaged in the original box with all tags and packaging included.
• Returns, exchanges, and refunds are subject to our return and exchange policy.
• You'll receive a credit in the original payment method once we get your items.
• Restock fees may apply.
• Our shipping partners suggest returns will reach us in 3-7 business days.

Follow these steps to start an exchange:

1. Tell us the items you'd like to return.
2. Send the items back to us (shipping speeds vary by carrier).
3. Once we receive your package, we'll ship your new items.

Keep your email address, SKU, and order number handy.

Klarna returns and exchanges

Here's how returns and exchanges work with Klarna.