Refunds will be processed to the form of payment used on the original order. For credit or debit card refunds, please allow 1-2 billing cycles for the refund to appear on your statement.
Purchases made with PayPal or Klarna must be returned by mail, not to a store location. For PayPal or Klarna orders, you will receive a refund back to their PayPal account.
Refunds and gift cards will include product and tax amount only, not the original shipping fee paid. However, if an incorrect item was shipped to you, or if the products were received flawed or damaged, and you contact us within our 45-day return policy, we will then include the original shipping charge in your refund. We cannot offer any service after our 45-day return policy.
- If you have your original receipt, you may exchange or refund to your original form of payment.
- If you have a gift receipt, you may exchange or get store credit only.